Communication
is the backbone of management, the foundation on which
all other management skills rely in order to be effective
and successful. A manager must project a sense of confidence
and control in the way they convey information, communicate
initiatives, speak about change, delegate responsibility
or give feedback.Results are achieved by persuasive
communication.
In Advanced Communication Skills for
Managers,
you will learn how to:
- Increase your effectiveness in
meetings and teleconferences
- Learn how to involve all participants in a meeting
- Develop communication skills to increase your confidence
and project executive presence
- Learn and demonstrate effectively managing group
behavior
- Utilize effective strategies for handling hostile
questions
- Learn and demonstrate how to use visual aids effectively
in meetings
- Increase awareness about personal strengths and
areas of development
- Develop an action plan to take your skills to the
next level