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Business is Communication!

We specialize in presentation and interactive communication skills training using video recording to provide intensive practice, feedback and modeling of the skills we teach.

Procomm Ltd. Founder Susan Fiala


Susan has worked with Fortune 1000 companies for the past 25 years helping people become more effective and compelling in all their communication situations.
Susan Fiala, Founder of Procomm Limited.

We Change Behavior.

Communicating effectively is one of the most powerful tools you have to set yourself and your employees apart from the competition. Whether preparing an executive for a high stakes presentation, honing your managers' communications skills, improving the communication effectiveness of your sales people, or developing world class phone skills for your call center, we work with you.

ProComm will develop and enhance the professional communication skills of all your employees to facilitate your success.

At ProComm we are committed to maximizing your communication skills in all areas of your company. We partner with you to help you meet your business goals by identifying needs and creating solutions to maximize your every communication opportunity.

She founded ProComm Ltd. because of the market demand for a fun, interactive process to help people become more confident in their presentation and communication skills. She believes that there is no substitute for the spoken word, and that the human element is the most important aspect of business. Some of the clients Susan has had the pleasure of working with include Abbott Nutrition, AbbVie, Deloitte, Blue Shield of California, McDonalds, Medtronics, True Value, Johnson and Johnson, Roche Diagnostics, St. Jude Medical, Takeda Pharmaceuticals and Zimmer.

Susan holds a Bachelor of Arts Degree in Communications from Bradley University. She continues her professional growth with certification in a variety of training and development seminars. Her goal is to empower people in business to communicate and inspire others with the spoken word, from a place of authenticity and passion.